RECEIVED WRONG ITEM(S) ?
- Check your order number and incorrectly sent item(s)
- Contact us and let us know of above.
- After that, we'll verify - if verified - and send two couriers as;
- Sending you the correct item(s)
- Sending you to pick up the incorrectly sent item(s)
DON'T LIKE WHAT YOU GOT ?
Okay, we are here to support you !
RETURN & EXCHANGE
- Check your order number and decide what you want to return.
- Contact us with in 3 Days and let us know above.
- We'll send you a courier to pick it up.
- Once it is arrived to us, we'll send you the new one you wanted to have.
- For return & exchange, Product should be in Original Condition and not opened.
- All Courier charges to be paid by customer.
RETURN & REFUND
- Check your order number and decide what you want to return.
- Contact us within 3 Days and let us know above.
- We'll send you a courier to pick it up.
- Once it is arrived to us, we'll refund it to you with various possible ways, depending on your choice as discount voucher, or Refund.
- For return & refund, the original item shall be remained as new.
- All Courier charges to be paid by customer.
* Please note that some of items are not able to be returned and refunded due to products' specific features, therefore please read the descriptions carefully.
