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RETURNING ITEM

RECEIVED WRONG ITEM(S) ?

  • Check your order number and incorrectly sent item(s)
  • Contact us and let us know of above.
  • After that, we'll verify - if verified - and send two couriers as;
  1. Sending you the correct item(s)
  2. Sending you to pick up the incorrectly sent item(s)

 

DON'T LIKE WHAT YOU GOT ?

Okay, we are here to support you !

 

RETURN & EXCHANGE

  • Check your order number and decide what you want to return.
  • Contact us and let us know above.
  • We'll send you a courier to pick it up.
  • Once it is arrived to us, we'll send you the new one you wanted to have.
  • For return & exchange, the original item shall be remained as new.

RETURN & REFUND

  • Check your order number and decide what you want to return.
  • Contact us and let us know above.
  • We'll send you a courier to pick it up.
  • Once it is arrived to us, we'll refund it to you with various possible ways, depending on your choice as discount voucher / bank transfer
  • For return & refund, the original item shall be remained as new.
* Please note that some of items are not able to be returned and refunded due to products' specific features, therefore please read the descriptions carefully.

 

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